Articles

The following articles were published in CIO Wisdom

Enterprise Architecture Design

Published in CIO Wisdom by By: John Dick, Holly Simmons, Maureen Vavra, Steve Zoppi

October 3, 2005

In this article the authors provide an introduction to the enterprise architecture and discuss the practical steps necessary to create an architecture strategy

  • How to avoid the pitfalls frequently associated with architectural planning and implementation
  • Why it is important to invest time up front in defining a successful architecture to avoid frustration and expense later in the process
  • Why architectures should not be developed as a pure product development engineer might; and
  • Why it is important to focus the architecture on customers, users and the processes that enable their success.
The Metrics of IT: Management by Measurement

Adapted from the book "CIO Wisdom"

by Shel Waggener and Steve Zoppi

July 18, 2005

Underscored by the common adage “If you can’t measure it, you can’t manage it,” the importance of the three M's (metrics, monitoring, and measuring) is greater today than ever. Management by gut feeling may still be as prominent as management by exception or management by objective, but the dynamics and complexities of today’s fast-paced global environment present a special set of circumstances—circumstances that do not always lend themselves to traditional method.

Marketing the Value of IT

By: Judy Armstrong and Steve Zoppi, from the book "CIO Wisdom"
August 16, 2005

This article shares the secrets for successfully communicating the value of your IT organization to the business and users it serves. It discusses:

  • How the IT marketing effort is related to communication, quality, consistency, and high interaction
  • The importance of managing expectations
    Models for planning a marketing campaign
  • PEST and SWOT analyses
  • The importance of business value chains and IT value chains, and how they are related.
  CIO Wisdom